Drop Us a Line

Give Us A Call: +27 21 525 6670
Send Us A Mail: [email protected]


Our Frequently Asked Questions

  • How do I contact the call centre? White arrow head pointing down on a grey background.

    Call: +27 21 525 6670

    Email: [email protected]

     

  • How do I enquire about franchise opportunities? White arrow head pointing down on a grey background.

    For enquiries email: [email protected]

     

  • How do I replace my John’s Club card? White arrow head pointing down on a grey background.

    When you are in a restaurant, you can request for this to be done by the manager. The manager will contact John Dory's Customer Care to confirm your previous John's Club card is blocked and to then link your new card to your profile. You will need to give your waitron the following information:

    • Your name and surname
    • Date of birth
    • John's Club member number (the new card to be linked)
    • Mobile number and email address
  • How many vouchers do I have? White arrow head pointing down on a grey background.

    If you have a physical John's Club card, just ask your John Dory's waitron for a balance slip. Your waitron will check your balance at the till point and print a balance slip for you. 

  • How do I redeem a voucher? White arrow head pointing down on a grey background.

    As soon as you've accumulated spend of N$1000, a N$50 John Dory's meal voucher will be automatically loaded onto your profile, which you can use to enjoy a meal at your favourite John Dory's restaurant.

    Hand your John's Club card to your waitron and inform him/her that you would like to redeem your voucher.

    Please note the following:

    • Points or vouchers cannot be redeemed for cash or used to tip waitrons.
    • Vouchers may only be redeemed by the registered owner of the profile.
    • A voucher may only be claimed if the bill total equals or exceeds the voucher value.
  • What are my membership details? White arrow head pointing down on a grey background.

    Please call our call centre with the following information ready:

    • Name and surname
    • Date of birth
    • John's Club membership number
    • Mobile number and/or email address
  • How do I register for John’s Club? White arrow head pointing down on a grey background.

    Visit any John Dory's and ask for a John's Club application leaflet. Register your card using one of the two options listed on the application leaflet found in-store

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Menu

The best in fresh fish, sushi and a variety of mouth-watering grills for the whole family. Read our full menu here.

Menu

Find a Restaurant

As part of the John Dory's family, there's always a seat for you at our table. Find your nearest John Dory's and come spend some time with us.

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